Shipping Policy

April 18, 2021

US and International Shipping

Free shipping for US orders

International shipping is calculated at checkout.

Processing of all orders is within 2-3 days, excluding Sundays.

 We ship all orders from our Connecticut location.

 Orders are shipped Monday-Saturday, excluding holidays, within 3-7 days of purchase.

Please ensure that all delivery information is correct before the completion of your order.

 Shirley Rose cannot be liable for any lost or misrouted packages or packages that have been "returned to sender" if the address information provided is incorrect or incorrectly entered at the time of purchase.

 Once your package is shipped, you will receive your tracking number and information via email. 

Delivery expectancy in the US is 2-5 days once shipped, depending on the carrier.

The estimated shipped time for international orders is within 7-10 business days. Please note, this might be extended depending on the customs process and may vary depending on the destination country.

 

International orders may be subject to additional charges, taxes or fees, which are determined by the local customs office of the destination country. Any import duties, custom fees, taxes, or other expenses that may be collected for international orders are the customer's responsibility.

 

 Once your package leaves our hands, we are unable to control shipping speeds. Please contact your carrier directly for any questions or concerns regarding your package once you receive your tracking information.